My name is Angelique Susdorf, I am a Registered Nurse with more than 5 years’ experience in acute hospital nursing and more recently; community nursing. I am also one of the trainers at Pinnacle Training Hub where we provide both quality, face to face medication training for NDIS providers and their staff. Let’s talk about the management of medication as a requirement of the NDIS Practice Standards, under Core Module 4: Provision of Supports Environment and management of Medication Quality Indicators.

Medications are substances that are given in order to prevent, diagnose, cure, control or alleviate disease, or improve a person’s physical or mental wellbeing. Medications can be prescription and non-prescription and include complementary healthcare products.

Medications are crucial in maintaining health, preventing illness and treating health conditions - but when used inappropriately or incorrectly, they pose a serious risk of harm.

For this reason, workers employed by National Disability Insurance Scheme (NDIS) providers must be able to competently manage medications for participants who require them.

What is Medication Management?

Medication management takes place at both an individual level and a system level. It may include:

• Selecting, ordering and supplying medications
• Recording and reviewing medications
• Storing and disposing of medications
• The way in which people take medications or are assisted to take them
• Supporting, monitoring and evaluating the use of medications.

Management of Medication in the NDIS Practice Standards

Management of medication is a requirement of the NDIS Practice Standards, under Core Module 4: Provision of Supports Environment.

This Practice Standard aims to ensure that NDIS participants feel confident that their provider administers, stores and monitors the effects of the medications being administered, and that providers work to prevent errors and incidents.

Management of Medication Quality Indicators

NDIS providers must meet the following quality indicators:

• The provider’s records clearly state the medications and dosages required by each participant, including all information required to correctly identify the participant and safely administer the medication
• Workers who are responsible for administering medications understand the potential effects and side effects of medications and know what steps to take if an incident involving a medication occurs
• Medications are safely and securely stored, can be easily identified and differentiated, and can only be accessed by appropriately trained workers.

Pinnacle Training Hub offers training to providers to meet the NDIS Practice Standards, under Core Module 4: Provision of Supports Environment. The training can be provided at the Beenleigh office or at location of your choice. Training will be conducted by myself, being a Registered Nurse holding a Cert IV in Training and Assessment as a requirement to train staff and provide a certificate that is valid for a year. This will ensure that staff have been appropriately training and the company has met the Care Module 4. 

Pinnacle Training Hub is proud to offer NDIS providers on My Solas a 10% discount on select training. Please contact info@pinnacletraininghub.com.au and quote 'My Solas' to redeem this for your staff.